Privacy Policy

Last updated: May 2026
At Cosoume, we are committed to protecting your personal information and your right to privacy.

1. Information We Collect

When you place an order or create an account with us, we may collect the following information:

• Full name and contact details (email, phone number)
• Billing and shipping address
• Order history and transaction records
• Payment information (processed securely — we never store card details)

2. How We Use Your Information

Your information is used solely to:

• Process and fulfil your orders
• Send order confirmations and shipping updates
• Respond to your enquiries and provide customer support
• Improve our products and services
• Comply with applicable legal and regulatory obligations

3. Data Sharing

We do not sell, rent, or trade your personal data. Information may be shared with trusted third-party service providers — such as delivery carriers and payment processors — solely for the purpose of fulfilling your order.

4. Data Security

We implement industry-standard SSL encryption and security protocols to protect your personal data from unauthorised access, disclosure, alteration, or loss.

5. Cookies

Our website uses cookies to enhance your browsing experience. You may disable cookies in your browser settings, though this may affect certain website functionality. See our Cookie Policy for full details.

6. Your Rights (UK GDPR)

Under UK GDPR, you have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Withdraw consent at any time

To exercise any of these rights, please contact us at support@cosoume.com.

7. Data Retention

We retain personal data only for as long as necessary to fulfil the purposes outlined in this policy, or as required by law.

8. Contact

Cosoume
29 Brock Street, London, NW1 2PY, United Kingdom
📧 support@cosoume.com  |  📞 +44 (752) 313 52 79