Terms and Conditions

Last updated: May 2026
Please read these Terms carefully before placing an order. By purchasing from Cosoume, you agree to be bound by the following terms.

1. About Us

Cosoume is a UK-based online retailer. Our registered address is: 29 Brock Street, London, NW1 2PY, United Kingdom.

2. Products & Descriptions

We make every effort to ensure product images and descriptions are as accurate as possible. Colours may vary slightly due to screen calibration settings. Some products arrive vacuum-packed and will expand to full size within 24 hours of unpacking — this is completely normal.

3. Pricing & Payment

All prices are displayed in GBP (£) and include VAT where applicable. We reserve the right to adjust pricing at any time without notice. The price applicable to your order is the price confirmed at checkout.

4. Order Placement

By placing an order, you are making an offer to purchase. We reserve the right to decline any order. An order confirmation email signifies acceptance of your order by Cosoume.

5. Shipping

Orders are processed within 1–2 business days and delivered within 2–7 business days of dispatch. Shipping is free on all orders. See our Shipping Policy for full details.

6. Returns & Refunds

We accept returns within 14 days of delivery on unused items in original condition. Return shipping is free. Refunds are processed within 7 business days. See our Refund Policy for full details.

7. Limitation of Liability

Cosoume shall not be held liable for any indirect, incidental, or consequential damages arising from the use or inability to use our products, except where required by applicable law.

8. Intellectual Property

All content on this website — including images, text, and branding — is the property of Cosoume and may not be reproduced without express written permission.

9. Governing Law

These Terms are governed by and construed in accordance with the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.

10. Contact

Cosoume
29 Brock Street, London, NW1 2PY, United Kingdom
📧 support@cosoume.com  |  📞 +44 (752) 313 52 79